Each online video chat appointment with a doctor costs patients $40; doctors get $30 of that, with the company taking a $10 cut. Doctors can diagnose illnesses and prescribe medication, but the app and website are not recommended for any patient experiencing a potentially life-threatening emergency medical condition. Doctors also cannot use it to prescribe medications like sedatives and narcotics.

Today, there are telemedicine solutions that allow patients to seek a second opinion from the comforts of their home. Sending another physician copies of your medical images and more can easily be done by uploading the content to their secure website. This is very convenient for those who need a specialist but do not have the resources to drive thousands of miles away or wait a long time.
In its mHealth Roadmap, the Health Information and Management Systems Society (HIMSS) muddies the waters a bit. It uses the Health and Human Services Definition for telehealth — “the use of electronic information and telecommunications technologies to support remote clinical healthcare, patient and professional health-related education, public health and health administration” — then goes on to say that “telemedicine usage ranges from synchronous video chat between a patient and a doctor, to conferencing between doctors, to conferencing between doctors and allied health professionals (e.g., nutritionists, physical therapists), to providing live or recorded presentations to groups of patients who are geographically separated.”

Today, most people have access to basic telemedicine devices like mobile phones and computers. With improved accessibility, individuals in rural areas and busy urban areas can connect with a provider with ease. Home-use medical devices make it possible for caregivers to monitor everything from vitals to glucose levels. Physicians can gather essential medical information and make a diagnosis without patients stepping foot in a doctors office.


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1. The doctor writes you a prescription. In-person, this can mean a handwritten prescription or a digital prescription sent directly to a pharmacy. Prescriptions can be sent to a retail pharmacy, mail-order pharmacy, or pharmacy inside your doctor’s office. Online doctors only have the digital option and will likely send the prescription to a retail pharmacy in your area.
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